Services / Banking / Chase

Chase

Banking · chase.com

Four second factors on offer: approval in an app, hardware token, text message and phone call. The strongest is approval in an app.

Recommended setup

Chase app

Approve sign-ins in the service's own app. Only ever approve a request you just started.

PushApproval in an appChase app
TokenHardware tokenRSA SecurID
SMSText messageSupported
CallPhone callSupported

Not offered: security key, authenticator app, email code.

Switch it on

General steps; menu names vary. Chase's own guide has the exact screens.

  1. Sign in to Chase and open your account's security settings. Look for two-step verification or two-factor authentication. Chase's own guide shows the exact screens.
  2. Install Chase app on your phone and sign in. Turn on sign-in approvals when it asks.
  3. Save the backup codes. Keep them in your password manager or print them; they're your way back in if you lose your phone or key.

Before you start

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Hardware tokens can be obtained through Chase support for high-risk accounts