Services / Banking / Desjardins

Desjardins

Banking · desjardins.com

Two second factors on offer: approval in an app and text message. The strongest is approval in an app.

Recommended setup

Desjardins Mobile Services App

Approve sign-ins in the service's own app. Only ever approve a request you just started.

PushApproval in an appDesjardins Mobile Services App
SMSText messageSupported

Not offered: security key, authenticator app, hardware token, phone call, email code.

Switch it on

General steps; menu names vary. Desjardins's own guide has the exact screens.

  1. Sign in to Desjardins and open your account's security settings. Look for two-step verification or two-factor authentication. Desjardins's own guide shows the exact screens.
  2. Install Desjardins Mobile Services App on your phone and sign in. Turn on sign-in approvals when it asks.
  3. Save the backup codes. Keep them in your password manager or print them; they're your way back in if you lose your phone or key.