Services / Utilities / Swisscom

Swisscom

Utilities · swisscom.ch

Two second factors on offer: approval in an app and text message. The strongest is approval in an app.

Recommended setup

Mobile ID

Approve sign-ins in the service's own app. Only ever approve a request you just started.

PushApproval in an appMobile ID
SMSText messageSupported

Not offered: security key, authenticator app, hardware token, phone call, email code.

Switch it on

General steps; menu names vary. Swisscom's own guide has the exact screens.

  1. Sign in to Swisscom and open your account's security settings. Look for two-step verification or two-factor authentication. Swisscom's own guide shows the exact screens.
  2. Install Mobile ID on your phone and sign in. Turn on sign-in approvals when it asks.
  3. Save the backup codes. Keep them in your password manager or print them; they're your way back in if you lose your phone or key.
Swisscom's setup guide ↗

Before you start

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The directory lists Swisscom for: CH.