Umpqua Bank
Banking · umpquabank.com
Two second factors on offer: text message and phone call. The strongest is text message.
Recommended setup
Text message
It's the only kind of second factor offered. Turn it on anyway, and protect the phone number or inbox it uses.
SMSText messageBest option
CallPhone callSupported
Not offered: security key, authenticator app, approval in an app, hardware token, email code.
Switch it on
General steps; menu names vary. Umpqua Bank's own guide has the exact screens.
- Sign in to Umpqua Bank and open your account's security settings. Look for two-step verification or two-factor authentication. Umpqua Bank's own guide shows the exact screens.
- Add your phone number and enter the code Umpqua Bank sends, to confirm it.
- Save the backup codes. Keep them in your password manager or print them; they're your way back in if you lose your phone or key.
- Ask your mobile carrier for a port-out PIN or number lock, so nobody can move your number to their SIM.