Services / Banking / CIBC

CIBC

Banking · cibc.com

Three second factors on offer: approval in an app, text message and phone call. The strongest is approval in an app.

Recommended setup

CIBC app

Approve sign-ins in the service's own app. Only ever approve a request you just started.

PushApproval in an appCIBC app
SMSText messageSupported
CallPhone callSupported

Not offered: security key, authenticator app, hardware token, email code.

Switch it on

General steps; menu names vary. CIBC's own guide has the exact screens.

  1. Sign in to CIBC and open your account's security settings. Look for two-step verification or two-factor authentication. CIBC's own guide shows the exact screens.
  2. Install CIBC app on your phone and sign in. Turn on sign-in approvals when it asks.
  3. Save the backup codes. Keep them in your password manager or print them; they're your way back in if you lose your phone or key.
CIBC's setup guide ↗

Before you start

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The directory lists CIBC for: CA.