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first direct

Banking · firstdirect.com

Two second factors on offer: approval in an app and hardware token. The strongest is approval in an app.

Recommended setup

Digital Secure Key (first direct app)

Approve sign-ins in the service's own app. Only ever approve a request you just started.

PushApproval in an appDigital Secure Key (first direct app)
TokenHardware tokenPhysical Secure Key

Not offered: security key, authenticator app, text message, phone call, email code.

Switch it on

General steps; menu names vary. first direct's own guide has the exact screens.

  1. Sign in to first direct and open your account's security settings. Look for two-step verification or two-factor authentication. first direct's own guide shows the exact screens.
  2. Install Digital Secure Key (first direct app) on your phone and sign in. Turn on sign-in approvals when it asks.
  3. Save the backup codes. Keep them in your password manager or print them; they're your way back in if you lose your phone or key.
first direct's setup guide ↗

Before you start

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The directory lists first direct for: GB.